1. Returns Eligibility

Due to the nature of cleaning and hygiene products, returns are accepted only under the following conditions:

• Product received is damaged, leaked, or defective
• Wrong product delivered

Requests must be raised within 48 hours of delivery along with unboxing images or videos.

2. Non‑Returnable Items

• Opened or used products
• Products damaged due to misuse
• Items purchased under clearance or special offers

3. Return Process

• Contact our customer support with order details and proof of issue
• Upon verification, we will arrange a replacement or approve a refund

4. Refunds

• Approved refunds will be processed to the original payment method
• Refunds may take 5–10 business days to reflect, depending on the payment provider

5. Replacements

If eligible, replacements will be shipped at no additional cost.

6. Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellations are not allowed.

7. Contact Us

For any questions regarding returns or refunds, please contact our support team through the details provided on the website.